Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use our services in South Africa.

Information We Collect

We collect data to improve our services and deliver a better experience.

• Contact details such as your name, email address, and phone number provided through our website forms.
• Usage data including website visits, page interactions, and referral sources to understand site performance.
• Technical information like IP address, browser type, and device details for security and optimisation.
• Other information you choose to share in correspondence with our team or via feedback forms.

How We Use Your Data

Your information helps us operate and improve our services.

• To respond to your enquiries and provide requested information or support.
• To analyse site traffic and enhance the content and usability of our website.
• To comply with South African legal requirements and protect against misuse.
• To send updates or newsletters if you opt in, with a clear option to unsubscribe at any time.

Our Legal Basis

We process your data in line with South African laws and applicable data protection regulations.

Your consent, legitimate interests, and necessary compliance with legal obligations form the basis for processing your information. We will always be transparent and respectful of your rights.

Sharing Information

We do not sell or rent your personal data. Information may be shared as described below.

• With trusted service providers who support our operations, under strict confidentiality agreements.
• If required by law or to protect our rights, we may disclose data to relevant authorities.
• With your explicit consent, for purposes you approve, such as testimonials or case studies.

Data Security

We use reasonable technical and organisational measures to protect your data against loss, misuse, or unauthorised access. While no method is entirely secure, we are committed to ongoing security improvements and regular reviews of our practices.

Your Rights

You have certain rights under South African law regarding your data.

• Request access to the personal data we hold about you and receive a copy.
• Ask for corrections if your data is inaccurate or incomplete.
• Request deletion of your data, subject to legal or legitimate business constraints.
• Object to or restrict certain processing activities as allowed by law.

Cookies & Tracking

We use cookies and similar tools to analyse website traffic and improve user experience. You can manage your cookie preferences in your browser settings.

See cookie policy See cookie policy

Contact Us

For questions or requests about your personal data, please contact our privacy team.

Policy Changes and Updates

We review this policy regularly and update it as needed. Any changes will be posted on this page with the latest date shown below.